Smooth Fitness Customer Testimonials
"I just put the 3.2 together. The quality is exceptional and for the price this product is tremendous. I looked at 10 to 12 ellipticals in stores. These ranged from Nordictrack on up. I purchased the 3.2 from the recommendation of ellipticaltrainers.com and I am totally happy. Quality and value all rolled into one product. I would have to have spent thousands more to beat this machine. Thank you!"
We got the elliptical and have been using it every day. We love it. Not only is this machine for all 3 of us (heights 6¡¯, 5¡¯7¡± & 5¡¯3¡±) but it is everything you say it is. It is so quiet, you do not know it is running if you are not looking. The programs are great and we expect we will be using this for many years.Also, your service and knowledge made this one of the easiest purchases ever.
"I purchased a 3.2 Elliptical and recieved it late December 2007. I put it together after the new year festivities and managed to start it off slowly...5 minutes then 10 minutes two weeks later. By the start of February I was doing 32 minutes a night and putting on 2 miles. I'm 54 and have not run more than a 1/2 block in the last 30 years. I've tried others since buying this one....and am convinced this is the best out there. It closely copies a run where others simply shuffle. I'm impressed and my knees have not bothered me one bit even though I'd had 3 knee surgeries in the last 5 years. It is everything you say and much more. It's solid and I believe it will last a long time."
"I purchased the Smooth 9.45TV after intensive research and reviews on the internet and talking to a couple fitness instructors. I'm 48 years old, 6'7 and about 240lbs. (I've put on about 10lbs this winter) so I was really wanting an exceptional machine to handle a tough pounding workout. In the Summer I usually run about 20-25 miles per week. Everyone I talked with from Doug in Sales, Roland in Tech Support and Keith the Director of Customer Experience, the quality of service has been incredible. I just finished a 5K workout tonight and the 9.45 is strong, durable and really quiet. There is no other treadmill anywhere that can provide a lifetime warranty on the motor, frame and parts. Smooth Fitness has been fantatic to work with and I appreciate the team effort on my purchase."
"Wow!! The treadmill we purchased online on 9-16-07 has far exceeded our expectations. We want to thank Smooth Fitness for providing dependable and quality service and our appreciation for your excellent product. We must single out one individual, our online consultant Ed Behrle, who worked hard to make our experience such a success. We have no hesitation in recommending Smooth Fitness for its utmost superior quality in treadmills for your daily workout. We rate this whole experience and product with an A+. Thank You."
Six weeks ago I ordered a CE 7.4 on a Tuesday. It arrived promtly on Friday, delivered to the door, no fuss, no muss! I wanted to be able to use the machine for a time prior to writing a review. I'm over zealous in researching and reading reviews of equipment purchases. I traveled to various stores testing out every elliptical machines by as many manufacturers as I could, priced all along the spectrum, low to high. I can't emphasize how strongly I would recommend the CE 7.4. It is simply an indredible machine. I've belonged to gyms and fitness centers, and have used the highest priced machines available today. The CE 7.4, hands down, holds its own against the priciest of machines. Without rollers, common to both Life Fitness and Sole machines, the CE 7.4 is as smooth as silk in its operation. I'm 55, 5"7" and paid particular attention to the comments of those in my height class. I've not experienced any of the cautions about distance between feet during workouts. Without reservation, I've made the correct choice.
Well our elliptical machine arrived yesterday, just a week from my order and we live in a very rural area. Assembly was a breeze, great instructions and the inclusion of required tools is a nice touch. We were up and running - literally - in about 40 minutes. We really like the machine, very well designed and constructed - so very stable and quiet. We were coming off of a bad experience with a Nordic Track that failed twice in the first 4 months and was returned, so we were a little concerned. Now we are relieved and pleased to be back into a routine again. Thanks for a great product and support system.
I just wanted to let you know how much my wife and I like our new CE 3.2 elliptical. It arrived on the 10th business day as we were told. The delivery man unloaded right in front of our garage door as requested. Everything was intact and with the help of my teenage son and friends, we had the parts in the house that evening and within about one hour we were using it. It is definitely quiet and has a real solid feel. I tried out several at stores including the Precor and was a little reluctant to order online. Needless to say, we were pleasantly surprised. The CE 3.2 is definitely in the same quality as the Precor at almost half the price.
"We just want to let you know that you have two very satisfied customers here. The order could not have arrived on a better day, and the delivery man was most helpful. The box bore little evidence of the shipping process ¡ª no rips, tears, or dents ¡ª and boy, it is rare to see such expert packing. Setup was straight forward, and we were using the machine the first day. Both my wife and I have put several hours on it now, and everything works exactly as advertised.
From what we have seen so far, the CE 3.2 is a very well designed and manufactured product. We are both looking forward to years of trouble free service."
I first want to say that I absolutely love my machine! I read many reviews, and tested a lot of different ellipticals, but trusted the reviews and purchased the Smooth CE. The only negative review that I read was that customer service was often difficult to contact and receive support from.
When I called Smooth Fitness, I was directed to Ed. He assured me that the company was working on the issue of poor customer service reviews, and that I shouldn't have any problems. I am writing to give Smooth Fitness a huge amount of credit, especially to Ed.
Ed told me to contact him directly with any questions or concerns that came up, and has always been quick to lend me a hand. Even when he has to step out of his office, I can always count on him contacting me shortly after I leave a message or send an e-mail.
It is nice to have someone working so hard for his customers. I am hoping that this email will reach his supervisor, as I think it is important to recognize a job well done.
I have been so happy with Smooth Fitness that I have already gotten one friend to buy from you, and am telling everyone I know how wonderful you guys are! Thank you for making this such an enjoyable experience, and please thank Ed for always being available and going the extra mile to make me happy.
